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Let’s continue our presentation of valuable leadership training information from BLR‘s PowerPoint™ session “Leadership Skills—What New Supervisors And Managers Need To Know.” Six Degrees of Delegation Give managers and supervisors these six steps in the delegation process: Determine the task. Define the task. Select the right person for the job. Explain the task. Provide support […]
by Dan Oswald Have you ever been in a meeting where two executives face off, each on the opposite side of a critical issue? You watch the debate like you would a tennis match, with each participant knocking the issue back to the other side. As they volley back and forth, the debate picks up […]
by Dan Oswald I grew up in Wisconsin and am a Green Bay Packers fan, so I often quote their legendary football coach Vince Lombardi in my writings. Today I live in the South, and here there’s another legendary coach who is revered, Paul “Bear” Bryant. Bryant is best known for his success at the […]
Truly successful supervisors and managers don’t “boss” their employees, they lead them. It’s through effective leadership that employees are motivated to perform at their best. It’s through effective leadership that goals are achieved and departments meet productivity, quality, service, and safety standards. In short, developing effective leaders among your managerial and supervisory staff is essential […]
Headquartered in Windsor Locks, Connecticut, Hamilton Sundstrand (www.hamiltonsundstrand.com) is among the world’s largest suppliers of technologically advanced aerospace and industrial products. A subsidiary of United Technologies Corp. (www.utc.com), the company designs, manufactures, and services aerospace systems and provides integrated system solutions for commercial, corporate, and military aircraft. In addition, Hamilton Sundstrand is a major supplier […]
Headquartered in Windsor Locks, Connecticut, Hamilton Sundstrand (www.hamiltonsundstrand.com) is among the world’s largest suppliers of technologically advanced aerospace and industrial products. A subsidiary of United Technologies Corp. (www.utc.com), the company designs, manufactures, and services aerospace systems and provides integrated system solutions for commercial, corporate, and military aircraft. In addition, Hamilton Sundstrand is a major supplier […]
by Dan Oswald You know good customer service when you see it. That’s a statement in which I firmly believe. But it also means you know horrendous customer service when you see it. Do I have a story for you! Recently, my wife and I celebrated our 25th wedding anniversary. My gift to her was […]
by Dan Oswald It’s a sad day for me. Hostess Brands, the maker of Twinkies, Ho-Hos, and Ding Dongs, is going out of business. While my midsection may not look like it, I haven’t had a Twinkie—or any other Hostess product, for that matter—in more than 30 years. But I hate to see them go. […]
Dominium (www.dominiumapartments.com), an apartment community management and development firm, has been running Dominion University for several years. A key program offered through Dominium University is Community Manager Continuing Education, which is similar to the orientation course, but geared toward upper-level, advanced supervisors as a refresher course, she says. Dominium University also features other classes that […]
Dominium (www.dominiumapartments.com), an apartment community management and development firm, introduced Dominium University several years ago, says Tanya Adair, vice president of Human Resources and Administration. In some cases, outside vendors provide training, such as courses on tax credit compliance, Microsoft® Outlook or Excel. However, most classes are led by seasoned Dominium managers, many of whom […]