How to Hire a VP of Customer Service Who Will Delight Your Customers
Your vice president (VP) of customer service leads your whole team. Here’s how to choose a leader who will guide your brand to customer success.
Tag: recruiting
Small Businesses Place Blame on Big Businesses for Hiring Challenges
Results from a recent survey of small business owners conducted by Survey Monkey and CNBC found that “16% of small business owners (but 41% of small businesses with 50 employees or more) have had open positions for at least three months.” That’s a pretty big number for those 50+-employee companies. And those businesses have some […]
Accommodating Your Most Valuable Asset: Your Workforce
In part 1 of this article, we discussed how the fight for top talent is requiring employers to invest in keeping their current staff healthy and productive. Comprehensive disability management programs can be a key part of this approach—helping assess employees’ needs, connecting them with workplace resources, and providing accommodation recommendations to help them stay […]
Shrinking the Talent Gap: Supporting Your Biggest Asset
These days, you can’t open a newspaper or read an article online without hearing about the current talent shortage. In 2017, the unemployment rate hit a 17-year low of 4.1% in the fourth quarter.[1] While this is good news for jobseekers, it has created big challenges for businesses that are trying to attract new talent. […]
Turn ‘Sinning’ into ‘Winning’ with These 7 Tips (Part 2)
In part one of this article, we uncovered four “deadly sins” of recruiting and offered ways to fix these bad habits. Today, we’ll look at three more sins and how you can stop your recruiters from “committing” them.
Lack of Digital-Savvy Talent Leads to Hindered Digital Transformation
While the world is growing more digital by the day, companies are struggling to keep up, citing a lack of digitally-savvy workers. And according to a new study, 38% of respondents also blame the lack of skilled talent for their digital transformation failures.
Turn ‘Sinning’ into ‘Winning’ with These 7 Tips (Part 1)
Jobs are changing, and so are the ways recruiters are finding candidates to fill vacant positions. Job ads in your local newspaper are out, and LinkedIn job postings are in. The same can be said with the application process; by using mobile technology, candidates can complete an online application in minutes while they’re on the […]
The Value of Cognitive Assessments for Recruiting
Currently, the global cognitive assessment and training market is anticipated to grow at a compound annual growth rate (CAGR) of 32.39% from 2018–2022. So, it’s becoming apparent that many organizations spanning many industries are beginning to see the value of cognitive assessments and how cost-effective they are, especially when recruiting and onboarding new hires.
From Sourcing to Hire: Artificial Intelligence in Recruiting
Every other day, there is an article about artificial intelligence (AI) and recruiting that’s taking the Internet by storm, but what’s the excitement about? Is bringing AI into the recruitment industry the next big thing?
What Makes Programmatic Recruiting Different?
In part 1 of this article, we introduced programmatic recruiting, which is the idea of taking the recruiting process and optimizing it through technology. The end result of programmatic recruiting is that job ads are placed where they will be most relevant – a result which may change for each role, and may change moment […]