Tag: communication

What Is Positive Discipline?

Facing the prospect of disciplining an employee, many managers would rather … not. Having difficult conversations like this is one of the more frustrating and cumbersome (and, let’s face it, sometimes awkward) tasks a manager faces. And for HR managers, who may be tasked with employee discipline (directly or by assisting) or with training managers […]

david

4 Tips for Better Diverse Team Communication

A very good friend of mine, who is of Polish decent, was reading an article in Polish next to me and pointed to a name referenced repeatedly, that being Michał Anioł. She looked up at me peering over her shoulder and said, “You know this guy.”

litigation

Communication Surrounding Litigation: Loose Lips Sink Ships!

Most employers are probably aware that communications with their attorneys for the purpose of obtaining legal advice are protected under the attorney-client and work-product privileges. That means if a lawsuit is filed and the employee’s attorney wants to know what advice you received from your attorney about the matter (or what was prepared in anticipation […]

Know Your Employees’ Work Languages

Note from Dan Oswald: A colleague and I, on occasion, discuss various leadership or management approaches. It was more than a year ago when he floated the concept of “work languages” during one of our conversations. I told him that I agreed with his overall premise, as I believe that a leader must understand what […]

morale

Tips for Empowering Employees

Ensuring that your employees feel empowered can help them not only to be able to successfully handle everyday quandaries that arise, but also to feel they’re more trusted and valued in the workplace.

retail

What HR Can Learn from Retail’s People Problem

From the customer experience revolution to Amazon’s continued dominance, the retail industry is embarking on its most transformative journey to date. As the retail landscape rapidly evolves, brands are firing on all cylinders to keep up. Unfortunately, operating at high speeds can often create gaps in key areas of business.