Tag: leadership

Do You Train Managers on These 7 ‘Pain Points’ of Project Management?

  Managing a project is a multidisciplinary undertaking. At any given moment, a manager will have a multitude of activities to oversee, each requiring a unique skill set that enables them to get things done in an effective and timely manner. The issues faced by managers are typically universal and can be categorized as the […]

Training Supervisors to Make Good Decisions Can Help You Win Lawsuits

  To recap: A decision from the U.S. District Court for the Northern District of Iowa shows how far some former employees will reach to stretch their termination into some legal claim against their employer. More important, though, it underscores the importance training and supervisor/manager competence can play in protecting employers from spurious legal claims. Joshua […]

Quality begins with the people you manage

by Dan Oswald The other day, I was driving through a small town and saw a sign on the side of a building that read, “Nobody ever regrets buying quality.” That got me thinking about quality. Did the proprietor of this business have it right? Does no one ever regret paying for a quality product […]

Do You Train Supervisors to Make Good Decisions?

  A decision from the U.S. District Court for the Northern District of Iowa shows how far some former employees will reach to stretch their termination into some legal claim against their employer. More important, though, it underscores the importance that training and supervisor/manager competence can play in protecting employers from spurious legal claims. Background […]

Train Managers on these 23 Motivational Tips

Train your managers to use these motivational tips for their personal motivation as well as passing them on to employees. No matter what you do for a living, the key to success is motivating yourself, each and every day, according to Geoffrey James. “Most people don’t realize that motivation mostly emerges from minor changes in […]

Do Your Managers Know How to Reward and Motivate Employees?

Many companies do not provide training to managers and supervisors on their recognition and reward programs, says Kimberly Abel, vice president of Employee Solutions for Maritz Motivation Solutions. In fact, only 25 percent of employers formally train their managers and leaders on workforce recognition and practices, she says, citing research from WorldatWork. “Unfortunately, it’s still […]

Case Studies Bring the Real World into Your Training

Managers who supervise telecommuters need to know whether their employees are putting in the required hours and/or getting their work done at home. However, managers also need to be aware of whether telecommuters are taking enough breaks from their sedentary work. A recent court case demonstrates some of the important implications that must be considered […]

Do You Use Case Studies in Your Training?

Realistic case studies during training can help demonstrate the types of ethical dilemmas that supervisors face daily. The following case study may resonate with some of your supervisors. It involves a supervisor who is faced with an ethical dilemma concerning hiring. Mary had interviewed numerous candidates for the job opening in her department. She’d finally […]

Don’t wait for someone to give you permission—take action

by Dan Oswald It’s not uncommon for me to say, “I’d rather hire someone who will ask for forgiveness than someone who must ask for permission before taking action.” If you’re going to accomplish anything in life, you must be willing to act. And when you do, things don’t always turn out exactly as you […]

5 More Tips on How to Train Supervisors to Administer FMLA

How do you deal with the supervisor who appears to be on a “personal crusade” to “eradicate all Family and Medical Leave Act (FMLA) abuse”? What about the supervisor who likes to pretend he doesn’t know that FMLA leave exists? Read on to find out. 1. Prohibit negative comments about FMLA leave both in general […]