Tag: leadership

Do You Know These 5 Tips for Training Supervisors on How to Administer FMLA?

How do you deal with the supervisor who appears to be on a “personal crusade” to “eradicate all Family and Medical Leave Act (FMLA) abuse”? What about the supervisor who likes to pretend he doesn’t know that FMLA leave exists? Read on to find out. Training and Communication Are Key The FMLA can be complicated—and […]

Reputation Word Cloud Helps Rate Your Branding

Yesterday’s Advisor featured tips from Employer Branding for Dummies, by Alicia Garibaldi (published by John Wiley & Sons). Garibaldi recommends a reputation word cloud (see example below) to highlight positive and negative perceptions of your company.

Politics and religion aside, Truett Cathy still great example of servant leader

by Dan Oswald I recently wrote about servant leadership, mentioning that it has long been a concept that intrigues me. I used as an example—in part because of his recent passing—Truett Cathy, the founder of Chick-fil-A. My choice for an example wasn’t universally embraced by those who read the entry. Many of the negative comments […]

Train Managers to Communicate with Millennials

Like previous generations, Millennials enter the workforce with different assumptions from the generation before them, says Laura Brown, PhD, a communications and writing consultant. However, the “degree of differentiation is larger [now] than in previous generational shifts,” due in large part to technology and the Internet. For example, while previous generations were accustomed to writing […]

What are you afraid of?

by Dan Oswald It sounds like a childhood taunt. “What are you afraid of?” If you close your eyes for a minute, chances are you can go back in time and recall a situation in which you were asked that exact question. Someone was trying to push you into doing something you really didn’t want […]

Do You Train Employees to Be Future Business Leaders?

The fact that the overwhelming majority of GEICO managers began their careers in an entry-level position at the company is a testament to the company’s commitment to providing employees with development opportunities and career growth. “GEICO is truly a place where you can build a rewarding career. More than 78 percent of our management team […]

Train Supervisors to Manage Challenging Employees

The objective of the following role-playing exercise is to review strategies for managing challenging employees effectively. Instruct trainees to choose a partner and role-play each of the following situations. For the first role-playing exercise, one person takes the role of the supervisor and the other, the role of the employee. Then, for the second, switch […]

Do You Train Your Supervisors on How to Manage Challenging Employees?

Supervising employees is never easy, but some workers make the task particularly difficult. These challenging employees can try your supervisors’ patience and drain a lot of their time and energy. They can also be a disruptive influence, damaging morale and making it difficult for their coworkers to function productively. That’s why your supervisors need to […]

Chick-fil-A founder was embodiment of servant leader philosophy

by Dan Oswald I’ve been thinking a lot lately about the phrase “servant leadership.” While servant leadership is a concept I’ve heard about many times in the past, I wasn’t sure where it originated, so I did some research and found that the phrase was coined by Robert K. Greenleaf in The Servant as Leader, […]